It happens to all of us sometimes.


You open your wallet to find your debit card isn't there. Or, you see suspicious activity on your account statement and realize you're now a victim of account fraud. 
Don't panic. Our teams are available 24-7 to talk you through next steps.

What to do if your debit or credit card is lost or stolen:

If your SimplyBank-issued debit or ATM card is lost or stolen, or if you suspect card fraud while our offices are closed, please call 855-775-8400 for immediate assistance.
If your card is lost or you'd like to make a report during normal business hours, call either 423-567-7265 or contact your local branch.